We got answers….
How long will my order take to produce?
Each SoScribbly product is made to order. We typically require 2 weeks to ship orders out from the time of purchase. This is due to high demand and our printing method is awesome but can’t be mass-produced like screen print shirts.
What materials do you use?
Unless specified, all of our products are 100% spun polyester and ultra soft. Our premium fabrics are guaranteed to be some of the softest clothes you’ll ever have felt.
There are several benefits:
– High resolution images
– All-over print with unlimited colors
– Every piece is printed double-sided at no extra charge
– You cant ‘feel’ the ink on the shirt and colors never fade
– Our shirts don’t shrink
How are they printed?
Dye sublimation printing produces vibrant, super-soft, permanent prints that are guaranteed to never crack, peel or flake. First, the design is printed onto heat-resistant paper. The paper is then arranged on a blank t-shirt and fed into a large heat press. As the press heats up to 400 degrees, the pigments vaporize and quickly bond with the t-shirt fibers.
The key feature of dye sublimated clothing is that the design is not printed on top of the garment. Rather, the design is permanently dyed into the threads of the shirt itself, ensuring that it will never fade.
Has my order shipped yet?
We will send you a email when the order goes out. Be sure to check your spam folder and/or search for “soscribbly.com”. If you used Paypal, the email on file will likely be that one.
I made a mistake in my shipping address — is it too late to change it?
Please email firstname.lastname@example.org with address changes.
My order was lost in the mail. How do I arrange a replacement?
We want to make sure you get your dank memes! Email email@example.com and we’ll work with you fulfilling your order.
My order is the wrong size — can I exchange it? Yes, we’d be happy to send you a replacement. Please email firstname.lastname@example.org and be sure to keep the clothing in pristine (unworn) condition. We do not pay for the shipping back to our facility but we won’t charge you for our additional shipping or time.
What is your refund policy? At SoScribbly, we care a lot about the customer experience – if you need to request a refund for unworn merchandise, reach out to us within 14 days after your order is placed. Also, If the return was due to an error of ours (for instance, we accidentally sent the wrong merchandise), we will accept responsibility for all shipping costs related to the return and will provide you with a prepaid return shipping label.
How’s the fit? Our sizes are unisex therefore fitted. For a more loose fit, go 1 size up! Check out our size guide HERE.
DCMA questions? Head HERE
Need More?! Holler at us. Soscribbly.email@example.com